EPS Merchant Services

Have a question or comment? Contact us anytime, let us know what you think about our services and how we can better serve your needs. We're always here to serve you.

Enquiries on Operating "EPS Merchant Services"?

If you have already followed the steps mentioned in the "User Guide", but still could not perform successfully. Please contact us via the following channels for assistance.

  • Email to hotline@eps.com.hk

  • Call Us by Dialing 2721 0566

    Hotline Service Hours (Hong Kong Time)
    Mon - Fri     :     9a.m. - 10p.m.
    Sat     :     9a.m. - 7p.m.
    Sun & Public Holiday     :     10a.m. - 7p.m.

  • Write to Us

    All written correspondence could be sent to:

    Customer Services Department
    EPS Company (Hong Kong) Limited
    12/F, 82-84 Nathan Road
    Tsim Sha Tsui

Enquiries on Business Related Issues?

If you have any business-related issues (for example, change contact point and forgot user account), please send us an Email to pps@eps.com.hk or contact your Merchant Account Manager for assistance.